Terms & Conditions

1. Acceptance of Terms

By accessing and using BookYourSpa ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Use of Services

BookYourSpa provides a platform for users to discover and book spa and wellness services. You agree to:

• Provide accurate and complete information when booking
• Maintain the confidentiality of your account credentials
• Use the platform only for lawful purposes
• Not engage in any activity that disrupts or interferes with our services

3. Booking and Cancellation

Booking Process:

• All bookings are subject to availability
• You will receive confirmation via WhatsApp
• Booking details must be accurate and complete

Cancellation Policy:

• Cancellations must be made directly with the spa
• Each spa may have different cancellation policies
• Late cancellations may incur charges as per spa policy

4. Payment Terms

Currently, all payments are made directly at the spa. Online payment integration is coming soon. BookYourSpa does not handle monetary transactions at this time.

5. User Responsibilities

• You are responsible for maintaining your account security
• You must arrive on time for your booking
• You must comply with spa rules and regulations
• You must treat spa staff and property with respect

6. Spa Partner Responsibilities

Spa partners listed on BookYourSpa are independent businesses. We verify partners but are not responsible for the quality of services provided. Any disputes should be resolved directly with the spa.

7. Platform Scope and Limitations

We are only promoting spa & wellness services through BookYourSpa. Whatever happens inside the spa is solely the responsibility of the spa management. BookYourSpa has no involvement in their internal operations.

8. Intellectual Property

All content on BookYourSpa, including text, graphics, logos, and software, is the property of BookYourSpa and protected by copyright laws. You may not reproduce, distribute, or create derivative works without permission.

9. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided is accurate.

10. Limitation of Liability

BookYourSpa acts as a platform connecting users with spa services. We are not liable for:

• Quality of services provided by spa partners
• Any injuries or damages incurred at spa facilities
• Cancellations or changes made by spa partners
• Loss or theft of personal belongings at spa premises

11. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the platform constitutes acceptance of modified terms.

12. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that violates these Terms or is harmful to other users, us, or third parties.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Ahmedabad, Gujarat.

14. Contact Information

If you have any questions about these Terms, please contact us:

• Email: legal@bookyourspa.com
• Phone: +91 79 1234 5678
• Address: C.G. Road, Ahmedabad, Gujarat - 380009